Refund policy

Returns & Exchanges

We hope you absolutely love your Gilded Grasshopper pieces. If something isn’t quite right, we’re happy to help.

Return Window

Returns are accepted within 7 days of delivery. To be eligible, items must be unused, unwashed, and in original condition.

How to Start a Return

To begin a return, please email hello@thegildedgrasshopper.com with your order number and reason for return.

Once your return is approved, we will provide a prepaid return shipping label.

Return Shipping

Return shipping is the responsibility of the customer. A $10 return shipping fee will be deducted from your refund once the item is received.

Refunds

Once your return is received and inspected, your refund will be issued to the original form of payment, minus the $10 return shipping fee.

Please allow 5–10 business days for your refund to appear on your statement depending on your bank.

Non-Returnable Items

At this time, the following items are final sale:

• Items marked Final Sale

• Custom or personalized items

• Gift cards

Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery and we will make it right.

Email: hello@thegildedgrasshopper.com

Color & Pattern Variations
Because many of our fabrics are block printed or artisan produced, slight variations in color and pattern placement may occur. These are considered part of the charm and are not considered defects.

Sizing Responsibility
Customers are responsible for confirming table measurements prior to purchase. Because table sizes and desired drop length vary, we recommend measuring your table carefully before ordering. Returns due to incorrect sizing are eligible under our standard return policy but original shipping costs are non-refundable.

Condition of Returns
Returned items must be unused, unwashed, and free of stains, odors, pet hair, or signs of use. Items should be folded and repackaged in their original packaging.

Items returned in used condition may be refused or subject to a restocking fee.

Items that have been used, washed, or placed on a table for an event are not eligible for return.

We Want You to Love It

We design our pieces to become part of your gatherings, game nights, and tablescapes. If something doesn’t feel quite right, please reach out to us before starting a return. In many cases we can help with styling, sizing questions, or an exchange so your piece works beautifully in your space.

Email us anytime at hello@thegildedgrasshopper.com and we’ll happily help.