Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 2–3 business days. Once your order ships, you will receive a shipping confirmation email with tracking information.

Please note that processing times may be slightly longer during new product launches, holidays, or high order volume periods.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and the selected shipping method.

Estimated delivery times once shipped:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days

Delivery times are estimates and may vary depending on carrier delays.

Shipping Address Accuracy

Please ensure your shipping address is correct at checkout. The Gilded Grasshopper is not responsible for packages delivered to an incorrect address provided at the time of purchase.

If you need to update your shipping address, please contact us as soon as possible at hello@thegildedgrasshopper.com.

Lost or Delayed Packages

Once a package has been handed off to the carrier, shipping times are outside of our control. If your package appears lost or significantly delayed, please contact us and we will do our best to assist with the carrier investigation.

Damaged Packages

If your order arrives damaged, please email lauren@thegildedgrasshopper.com within 48 hours of delivery with your order number and photos of the damaged item and packaging so we can make it right.